Exchanges, Refunds and Returns
Our aim at Guernsey Knitwear Company is to give the best possible service and consequently to have satisfied customers.
To this end we operate a NO FUSS RETURNS policy, which has worked very well over time.
REFUNDS.
We guarantee to refund in full the value of your purchase if, for any reason whatsoever or at any time, you are dissatisfied with the garment.
EXCHANGES.
These can be made at any time. The last thing we want to happen is that you keep a garment that is either too large or too small, so that in the end you never wear it!
RETURNING GOODS.
Please note that all purchases remain your responsibility until they are received by us. UK customers are therefore advised to return goods using the Recorded Mail Service or it’s equivalent if you live elsewhere.
FREE RETURNS.
If UK residents wish to return goods, do please ring us beforehand and we will advise how they can be returned on our account.
